How is the cognitive test accessed?

Three Important Ways to Access the Cognitive Test

1) Visual Launch from the success page after kit registration on the website.
This is available to patients immediately after registering the test on the website rather than the provider registering it within their portal. After registering the kit on the website, they are presented with a secure link immediately on the next page that allows them to start the test with no need to check email or have a dependence on the action of anyone else. It only requires that they registered the test on the website, not within the doctor's portal. The registration information and all results still appear directly within the provider portal just as if they had registered it themselves (the provider) inside the portal. It is one of the most powerful, yet underutilized aspects of BrainSpan.

2) Open up an email with a unique link to take your cognitive test.
In #1 above, the patient is registering it on the website. The system also sends them an email with a link to take the test as well for a back up solution. This is a back up in case they were not prepared to take the test when registering the kit or if they get interrupted and need to close their browser and take it later.  

But there is a second way in which you might receive an email with the cognitive test. A provider can trigger an email to a patient from within their account at anytime up until the test shows completed. Even if it is completed, if the patient complains about a disruptive test taking environment at home or elsewhere and is anxious to try it again, the provider can click the trash icon next to a completed cognitive test within their portal and then click "send link" to send a fresh new version. There are three free re-takes in the first 30 days to anticipate this situation per test. 

3) When the provider is logged into their provider account, and they register the test in their portal rather than the website:
First, it is imperative that you know this will NOT automatically trigger an email to the patient. This is to provide the practitioner an opportunity to start the cognitive test from the patients registration entry where it says "Start Now", rather than be dependent on the patient checking their email which can be problematic if the patient does not have immediate access to their email or if the provider wants to have more control over the device and setting the patient takes the test in (the clinic is a more controlled setting and would offer more reliable data over time).  

However, the provider can still initiate an at home test by simply clicking "email link" anytime they want after they registered the test regardless of where until the test is completed.  This is useful when the patient leaves the office after the provider does the registration and collection and wants to take it at home for any reason, but the provider must click "send link."

The cognitive test will always be emailed when the patient registers the kit on the website ( and will be automatically assigned within the provider's account (because each kit code is assigned to the provider at the time each order is fulfilled with specific kit codes). This is not the case when the provider registers it inside their account. A savvy provider will notice the words on the button that triggers the email to the patient changes from send link to resend link anytime (automatically or manually) the test is sent to the patient's email. If it says "Send Link", just the report, nothing has been sent to the patient. 

See other articles in Getting Started, Patients, TroubleShooting, Cognitive Function Testing